MENU
Frequently Asked Questions
Welcome to Signature Cruises FAQ page! Embarking on your first cruise adventure can be an exciting but sometimes bewildering experience, and we understand that it often raises numerous questions.
Fear not! We're here to guide you through every step of the way. Whether you're curious about what to pack, the onboard activities available, or how to navigate the dining options, we've got you covered.
Below, you'll find answers to some of the most common questions that first-time cruisers ask. If you don't see your question listed, don't hesitate to reach out to us directly. Let's ensure your maiden voyage with Signature Cruises is nothing short of spectacular!
top 25 most frequently asked questions about cruise vacations
You typically need a valid passport, visa (if required), and cruise boarding pass. It's also advisable to bring a government-issued photo ID, especially if you plan to go ashore during the cruise.
Gratuity policies vary by cruise line. While some include gratuities in the overall fare, others add them automatically to your onboard account. You can usually adjust these gratuities at the guest services desk if needed.
Packing for a cruise requires consideration of various factors such as the destination, activities onboard, and duration of the cruise. Essentials include clothing for different occasions (casual, formal, and beachwear), toiletries, medications, sunscreen, and any necessary travel documents.
Most cruise lines restrict bringing alcohol onboard, but policies vary. Some allow a limited amount of wine or champagne per stateroom, while others prohibit it altogether. Check with your cruise line for specific regulations and restrictions.
Yes, most cruise lines offer complimentary dining options included in the fare. These typically include main dining rooms, buffet restaurants, and casual eateries. However, specialty restaurants may have additional charges.
Cruise ships offer a wide range of activities to cater to diverse interests and age groups. These may include swimming pools, fitness centers, spa facilities, live entertainment, sports courts, cooking classes, educational seminars, and themed parties.
While travel insurance is not mandatory for cruises, it's highly recommended to protect against unexpected events such as trip cancellations, medical emergencies, or lost luggage. Travel insurance policies can vary in coverage, so it's essential to review the details before purchasing.
Yes, most cruise ships offer internet access for an additional fee. However, the connection may be slower and more expensive than on land due to satellite limitations. Some cruise lines offer internet packages for multiple devices or specific time durations.
While most cruise lines welcome passengers of all ages, some ships may have specific areas or activities for adults-only or children. Additionally, infants under a certain age may have restrictions on sailing due to safety regulations.
The currency used onboard depends on the cruise line and itinerary. However, US dollars (USD) are widely accepted on most cruise ships, especially those based in North America or catering to an international clientele.
Yes, you can use your cellphone onboard, but roaming charges may apply depending on your mobile carrier and the ship's location. Some cruise lines offer cellular packages or Wi-Fi calling options for a fee to help reduce costs.
Many cruise ships offer laundry services for an additional fee, including washing, pressing, and dry cleaning. Some ships also have self-service laundry facilities equipped with washers, dryers, and ironing boards for passengers' convenience.
While it's not mandatory to book shore excursions in advance, it's recommended, especially for popular destinations or activities that may sell out quickly. Booking in advance also allows you to secure your preferred excursions and avoid disappointment.
Cruise ships offer a variety of dining options to suit different tastes and preferences. In addition to main dining rooms and buffet restaurants, there may be specialty restaurants offering cuisines such as Italian, Asian, steakhouse, or seafood, typically for an additional charge.
Dress codes vary by cruise line and restaurant. While some cruise lines have formal nights where cocktail attire or evening gowns are encouraged, others maintain a more casual dress code throughout the cruise. Most ships offer a mix of formal, smart casual, and resort casual evenings.
Yes, many cruise lines offer family-friendly amenities and activities for children of all ages, including supervised kids' clubs, teen lounges, children's pools, and age-appropriate entertainment. Some cruise lines also offer family cabins or connecting staterooms for added convenience.
Most cruise ships are equipped with medical facilities and staffed by licensed medical professionals to handle minor illnesses, injuries, or emergencies. The medical center typically offers basic services such as consultations, medications, and treatments, although charges may apply.
Generally, pets are not allowed on cruise ships, except for certified service animals that assist passengers with disabilities. However, some cruise lines offer kennels or pet accommodations on select sailings, but availability may be limited.
Most cruise ships operate on a cashless system, where purchases are made using your onboard account linked to your credit card or onboard spending account. This system allows for convenient and secure transactions without the need for physical cash.
Some cruise lines offer discounts or incentives for booking multiple cabins, group bookings, or family reunions. These discounts may vary depending on the cruise line, itinerary, and availability, so it's advisable to inquire with the cruise line or a travel agent for specific details.
Cruise ships are designed to navigate safely through various weather conditions, including rough seas, high winds, or storms. While captains may adjust the ship's itinerary or speed to avoid severe weather, it's essential to follow onboard announcements and safety instructions for your well-being.
Most cruise ships have designated non-smoking areas, including cabins, stateroom balconies, dining venues, and public spaces. However, some cruise lines may allow smoking in designated outdoor areas or designated smoking lounges, so it's essential to check the ship's policy.
Outside food and beverages are generally not allowed onboard, except for certain dietary or medical needs with prior approval. Cruise lines offer a wide variety of culinary options and accommodate special dietary requirements, including vegetarian, vegan, gluten-free, and allergy-friendly menus.
Many cruise lines offer supervised childcare services and age-appropriate activities for children, allowing parents to enjoy some adult time or participate in onboard activities. Kids' clubs, teen lounges, and babysitting services are available on most ships, providing entertainment and enrichment for young passengers.
If you miss the ship during a port call, it's crucial to contact the ship's guest services or emergency contact immediately. Depending on the circumstances, you may need to arrange transportation to
